Frequently Asked Questions

Everything you need to know about shopping with HANKI, delivery, payment, our showroom and more. Can't find your answer? WhatsApp us on 0827024677 or email info@hankifurniture.co.za.

Delivery

Do you deliver nationwide?

Yes. Every piece, furniture and decor, ships anywhere in South Africa from our showroom in George.

How much does delivery cost?

Decor couriers nationwide for R350. Wall Art couriers nationwide for R450.  Furniture deliveries in the Garden Route Area:

George R400.

Wilderness/Herolds/Glentana R550.

Sedgefield/GrootBrak/KleinBrak R800.

Knysna/Mosselbay/Oudtshoorn R950.

Plett/Stilbay R1 800.

Anywhere else in South Africa is quoted — we'll confirm the cost with you before dispatch.

How long does delivery take?

3–5 business days for standard delivery. For furniture, we call to confirm your delivery date before dispatch and every piece is carefully packaged for safe transport.

Can I collect my order instead?

Yes, collection from our George showroom is always free.

Payment

What payment methods do you accept?

You can pay securely by card at checkout. We also accept EFT, WhatsApp us on 0827024677 to arrange an EFT payment.

Returns

What is your returns policy?

Every return is assessed individually, get in touch with us and we'll find the right solution together. WhatsApp us on 082 702 4677 or email info@hankifurniture.co.za with your order number, and if anything arrives damaged, include a photo so we can resolve it quickly.

Our showroom

Where is HANKI located?

Our showroom is at 110 Merriman Street, George, in the Garden Route, Western Cape. You're welcome to visit and see every piece in person before you buy.